Secure · Transparent · Player-Focused

6zzz Privacy Policy – How We Protect Your Personal Data

Your privacy matters to us. This Privacy Policy explains exactly what personal data 6zzz collects, why we collect it, how we use it, and what rights you have over your own information. We've kept it straightforward so you can actually read it.

Last updated: 1 January 2025
Your Data Rights at a Glance
  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request data deletion
  • We never sell your data to third parties
  • All data encrypted in transit and at rest

Six Ways 6zzz Protects Your Privacy

End-to-End Encryption

Every piece of data you send to 6zzz — from your registration details to your payment information — is encrypted using industry-standard TLS encryption. Your data is also encrypted at rest in our secure servers. No one can intercept your information in transit, and no unauthorised party can read it in storage.

We Never Sell Your Data

6zzz does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process your payments, and improve the 6zzz platform. This is a firm commitment — not a policy that changes based on business conditions.

Minimal Data Collection

We only collect the personal data that is genuinely necessary to operate your 6zzz account and comply with our legal obligations. We don't collect data for the sake of it. If a piece of information isn't needed to provide you with a better, safer gaming experience, we don't ask for it.

Strict Internal Access Controls

Access to player personal data within 6zzz is restricted on a strict need-to-know basis. Only team members who require access to your data to perform their specific job function can view it. All internal data access is logged and audited regularly. We take internal data security as seriously as external threats.

Clear Data Retention Limits

6zzz retains your personal data only for as long as it is needed to provide our services or to comply with legal obligations. When your data is no longer required, it is securely deleted or anonymised. We don't hold onto data indefinitely — retention periods are defined and enforced for every data category we collect.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 6zzz will notify affected players promptly. We will explain what happened, what data was involved, what steps we have taken to address the breach, and what you can do to protect yourself. Transparency in a crisis is non-negotiable for us.

1 Introduction

This Privacy Policy describes how 6zzz ("6zzz", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the 6zzz platform at 6zzz.io, the 6zzz mobile application, and all associated services.

We understand that handing over personal information requires trust. That trust is something we take seriously. This policy is written in plain language so you know exactly what happens to your data — no legal jargon designed to obscure what we're actually doing.

By registering a 6zzz account or using any part of our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not register or continue using the platform.

This Privacy Policy forms part of the 6zzz Terms and Conditions. Reading both documents together gives you a complete picture of your rights and our obligations.

2 Data We Collect

6zzz collects personal data in two broad categories: data you provide directly when using the platform, and data that is collected automatically as you interact with our services.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Payment Data bKash / Nagad / Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security, fraud prevention, platform optimisation
Usage Data Games played, bet amounts, session duration Responsible gaming monitoring and personalisation
Communications Data Support chat logs, email correspondence Resolving disputes and improving support quality

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is specifically required for responsible gaming purposes and you have provided explicit consent.

3 How We Collect Your Data

6zzz collects your personal data through the following channels:

  • Direct registration: When you create a 6zzz account, you provide your name, date of birth, mobile number, and payment details.
  • Deposits and withdrawals: Payment transactions generate records that include your mobile financial service account number and transaction amounts.
  • Platform usage: As you navigate the 6zzz website or app, we automatically collect technical data such as your IP address, device information, and session activity.
  • Support interactions: When you contact our support team via live chat or email, the content of those communications is recorded.
  • Cookies and tracking technologies: We use cookies and similar technologies to collect data about how you use the platform. See Section 7 for full details.
  • Identity verification: If you submit identity documents for verification, we collect and store the information contained in those documents.

We never purchase personal data from third-party data brokers or marketing lists. Every piece of data we hold about you came directly from your interaction with 6zzz.

4 How We Use Your Data

6zzz uses your personal data for the following purposes. For each purpose, we have identified the legal basis that justifies the processing:

  • Account management: To create, maintain, and secure your 6zzz account. Legal basis: contract performance.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket. Legal basis: contract performance.
  • Identity verification: To verify your age and identity as required by our operating obligations. Legal basis: legal obligation.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other illegal activity on the platform. Legal basis: legitimate interest and legal obligation.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support. Legal basis: legitimate interest and legal obligation.
  • Customer support: To respond to your queries and resolve disputes. Legal basis: contract performance.
  • Platform improvement: To analyse usage patterns and improve the 6zzz platform. Legal basis: legitimate interest.
  • Marketing communications: To send you promotional offers and updates, where you have opted in to receive them. Legal basis: consent.

We do not use your personal data for any purpose that is incompatible with the purposes listed above. If we need to use your data for a new purpose, we will update this Privacy Policy and notify you before doing so.

5 Sharing Your Data

6zzz does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

  • Payment processors: We share payment-related data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: We may use third-party identity verification services to confirm your age and identity. These providers process your data under strict confidentiality agreements.
  • Technology providers: We use third-party services for platform hosting, analytics, and customer support tools. These providers act as data processors under our instruction and are contractually bound to protect your data.
  • Legal and regulatory authorities: We may disclose your data to law enforcement, regulatory bodies, or other authorities when required to do so by law or when we believe disclosure is necessary to protect the rights and safety of our players or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of 6zzz's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer.

We will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6 Payment Data

When you make a deposit or request a withdrawal at 6zzz, your payment is processed through your chosen mobile financial service — bKash, Nagad, or Rocket. 6zzz records the transaction reference, the amount, the date and time, and the mobile account number associated with the transaction.

6zzz does not store full payment credentials such as PINs or passwords for your mobile financial service accounts. Payment authentication is handled entirely by the respective payment provider. We only receive confirmation of a successful or failed transaction.

Payment records are retained for a minimum of five years to comply with financial record-keeping obligations. These records may be reviewed in the event of a dispute, a fraud investigation, or a regulatory inquiry.

6zzz will never ask for your bKash, Nagad, or Rocket PIN via any channel. If anyone claiming to be from 6zzz asks for your payment PIN, do not provide it and contact our support team immediately.

7 Cookies and Tracking Technologies

6zzz uses cookies and similar tracking technologies on our website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help us understand how players use the platform — which pages are visited most, where players encounter issues, and how navigation flows work. This data is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity checks.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 6zzz platform. Essential cookies cannot be disabled as they are required for the platform to operate securely.

8 Data Retention

6zzz retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations. The following retention periods apply:

Data Type Retention Period
Account registration data Duration of account + 5 years after closure
Payment and transaction records 5 years from the date of each transaction
Identity verification documents 5 years from the date of verification
Support communications 3 years from the date of the interaction
Technical and usage data 13 months from collection
Marketing consent records Until consent is withdrawn + 1 year

When the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained for statistical and analytical purposes indefinitely.

9 Data Security

6zzz implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include:

  • TLS encryption for all data transmitted between your device and our servers.
  • Encryption at rest for all stored personal data using AES-256 or equivalent standards.
  • Role-based access controls ensuring only authorised personnel can access personal data.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Automated monitoring systems that detect and alert on unusual access patterns.
  • Secure data centres with physical access controls and environmental protections.
  • Staff training on data protection and security best practices.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay and provide guidance on protective steps you can take.

10 Your Privacy Rights

As a 6zzz player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete data.
Right to Erasure
Request deletion of your data, subject to legal retention requirements.
Right to Restriction
Ask us to limit how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest, including direct marketing.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights.

11 Minors and Under-18 Protection

The 6zzz platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the 6zzz registration process, and we reserve the right to request additional proof of age at any time.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on the 6zzz platform, please contact us at [email protected] so we can investigate and take appropriate action.

If you are under 18, you must not register or attempt to use the 6zzz platform. Underage gambling is illegal and harmful. Please visit our Responsible Gaming page for more information.

12 Changes to This Privacy Policy

6zzz may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 6zzz platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this Privacy Policy periodically. The current version is always available at 6zzz.io/privacy-policy.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 6zzz handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Subject line for data requests: "Data Rights Request"
  • Live Chat: Available in your account dashboard after login
  • FAQ: 6zzz.io/faq

For questions about our Terms and Conditions, visit 6zzz.io/terms-conditions. For responsible gaming support and self-exclusion tools, visit our Responsible Gaming page.

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